Frequently Asked Questions
How long does shipping take?
Shipping within the U.S. typically takes 5–10 business days. International orders may take 10–20 business days.
How can I track my order?
Once your order is shipped, we will email you a tracking number. You can use it to follow your package via the carrier’s website.
Can I cancel or change my order?
If your order hasn’t been processed yet, contact us immediately at support@itsyourplace.shop and we’ll do our best to assist you.
Do you accept returns?
Yes, we accept returns within 14 days of delivery. The item must be unused, in its original condition, and packaging. See our Refund Policy for full details.
How can I contact support?
You can reach us via email at support@itsyourplace.shop or call us at +1 (562) 636-7886. We respond within 24–48 business hours.
